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Easy Returns 
Our customer return policy is 100% Satisfaction guaranteed(See customer satisfaction policy section for limitations) and you have 30 days to return the product for a refund(restocking fees may apply open items or customer damaged items) or exchange. Simply email us through our contact page and we will issue an RA number. Item returned without an RA# will be refused.

Do not return your items to the return address on the package we have a separate address for returns. We will send this address with your return authorization number. Items sent to the improper address will be refused.

See Our Actual Customer Reviews


Current Version of OEM Product. Please note images may note match the product shipped since manufacturers can change media colors and product SKUs or item numbers, or design without notice the product image listed on the website may not match the current version we are shipping, but we will ship the current version of the model number or the new manufacturer model number for that item. We list it as an "important note" in the product description when possible, but there is also a transition time when those product are changing to new models before we update product images.

Atomic Filters Media Color. We are transitioning our Media colors to white for MERV 8, Blue for MERV 11 and Green for MERV 13, but there may be instances on some items where a MERV 11 or MERV 13 are still available in white and we have shipped the white version.


Your satisfaction is guaranteed. If you received the wrong size(not the size of the item ordered), we’ll send a replacement. If we messed up your order, we’ll fix it. If your filter was damaged during shipping, we’ll send a new one. If we still can’t get it right, we’ll provide a 100% refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • Items damaged by improper installation are not returnable.
  • Items opened from manufacturer packaging are not returnable. So double check the model number and size to make sure you ordered and received the correct item before opening.
  • items where you ordered the wrong size are returnable within 30 days but will be subject to return shipping cost.(if you are not sure of the correct size or model number please contact us before ordering.)
  • all damages must be reported within 5 days of order receipt so please inspect all items as soon as they are received
  • NOTE many manufacturer warranties may be voided if the item is not installed by a licensed contractor who has been trained on a specific installation of the product(This may included RGF REME HALO's, Lennox Thermostats and other parts)
  • NO Returns on Custom ITEMS


From time to time cost can rise based on vendor price increases and raw material cost. We endeavor to maintain competitive pricing for our customers. Your subscription discount price for future orders will be based on the current price of the product at the time of the future order.

Account Login

You will receive an email with an account activation link at the time of your order. If you do not activate your account before this link expires you will need to request a new link be sent to login to your account. Please send request here.

Returns Continued

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items


To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and we will issue and RA Number.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should contact us for and RA# and our return shipping address. Items returned to the wrong return shipping address will be refused.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Returns may be shipped by the provider of your choice. 
However, we recommend sending your filters back via 
UPS or FedEx as they have free insurance for up to 



Any orders that are refused will have a refusal fee deducted from the refund. The refusal fee will be 20% of the product cost.

Contact for Return Authorization info

Links on Website:

This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon and the Amazon logo are trademarks of, Inc. or its affiliates. I label affiliate links within the content of this site. Not everything I link to uses an affiliate link, however many of my links are affiliate links. If there is a link which is attached to a resource outside this website, it should be assumed that it is likely to be an affiliate link.




Atomic Has Been Privileged to Support

Atomic Has Been Privileged to Support

Founded by the the son of a US Navy veteran, Atomic Filters has been proud to support the following Charities that support our veterans and their families.

Atomic Filters has supported Special Operation Warrior Foundation, UDT Seal Foundation and Fold of Honor.

Founded by the the son of a US Navy veteran, Atomic Filters has been proud to support the following Charities that support our veterans and their families.

Atomic Filters has supported Special Operation Warrior Foundation, UDT Seal Foundation and Fold of Honor.

Based on 3449 reviews
Excellent kit

Ordered the filter and uv light kit. Excellent!


I loved your explanation videos on sizes etc. I felt confident that I would get the right style and size by that information and you were right on. Price was better than others TOO. And shipping was really fast. I hope to be a customer in the future

Effective product

While I did not personally instal this filter, my A/C service person said they were great, and a bargain. Filters for our 16 SEER unit ARE MEGA expensive, but these were reasonably priced, and customer service was outstanding. Will order from Atomic filters again for sure.

Carrier Replacement Filter

Price was good and delivery was very quick. Highly recommend

Great Filter

This is a great filter but still in a bit of sticker shock honestly. Just purchased a home with the system that uses this filter and is 3x what I've ever paid in my previous residence.

Atomic filter service

Again received my filters on a timely basis after order. Satisfied customer!


Filters, packaging, ordering and overall service is great, will keep ordering from them.

Great filter, if a little challenging to install

This filter comes to you disassembled, and I confess to struggling with the build. However, Atomic Filters has a great “how-to” video on YouTube that makes this process as easy as possible. And once assembled, you’re left with a sturdy, long-lasting product.

Well made, perfect fit, wish there was less plastic waste

Great buying and shipping experience. Perfect fit in one of our Levoits. Used for several days, so far so good, but long term usage not able to determine just yet. Just wishing there was a way to eliminate the outer plastic disposable portion of the filter. I am betting can be engineered better. Still recommended.

Carrier replacement

Price was great, fast delivery. I highly recommend Atomic Filters and will continue to do business with them.

I am very pleased with my filters. They are exactly what I ordered, price was very good and I received them in just a few days. I will order from Atomic Filters again.

Great price

Great price and quick shipping

Used it a couple times in the summer, it seem to work well!!

I love the Merv 16 filter so far so good for the summer months!!!

Great price, fast delivery

Same Lennox kit, at a great price. Why pay maintenance guys a huge markup. Been using Atomic Filters several years now. Very pleased with price. I check around every year and order at Atomic.

Great service!

Ordered up a part and quickly recieved it. Thank you for getting me fixed up.

Great experience

Filters were ordered, shipped and received with ease and accuracy. It was definitely a positive purchasing experience.

Good product with excellent seller service.

Great Customer Service & Excellent Product

Ordered the Carrier compatible air filter and couldn’t be more pleased! Excellent Customer Service prior to ordering which removed any concerns on my behalf re: compatibility, quality, etc., vs. OEM. Product arrived without issue, identical to OEM alternative, couldn’t be happier. Highly recommend Atomic Filters!

Best Filter

This filter has been great for my allergies,low dust and odor in my home. Best to buy the double pack for that great price. Very happy with these filters.


Heat Pump Air Filter

Found the exact filter I needed on the website. It arrived promptly and was a perfect fit. Thank you, Atomic!

Good price great service

I’ve been ordering these from another supplier for six years. They now do not sell to the public. Atomics price was great so I ordered two sets. When I received my order I noticed one of the cartons was extremely damaged. When I opened up the carton and the filters were crushed and unusable. I called Atomic and spoke with Dave in customer support and he handled everything. After sending him a few photos of the damage, I received my new filters. Excellent customer service. It’s refreshing to deal with a company that cares about their customers and their products. One small suggestion, maybe put a sticker on the cotton saying “do not crush”. I’m sure because cartons with filters are very light they get tossed around and stuff piled on top of them. Actually, the cartons that they are shipped in are pretty thick and strong. Not anyone’s fault just the way it is. Thank you, Atomic

Not a lot to say. The filters are priced well and were exactly what I needed. I will reorder this product from Atomic Filters in 3 months.

Great easy, safe online purchase of quality filter. Well packaged to avoid damage and safe delivery. Easy installation. Great, great and um, great! I'll be back when time to reorder!

Very easy to install

The kit came right away and was very easy to install myself. Each piece fit well and I didn't have to 'fight' to install.