Privacy Policy

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@atomicfilters.com or mailing us at:
Atomic Filters
26 Pinecrest Plaza PMB 126 Southern Pines North Carolina US 28387

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@atomicfilters.com or by mail at
Atomic Filters
[Re: Privacy Compliance Officer]
26 Pinecrest Plaza PMB 126 Southern Pines North Carolina US 28387
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Atomic Has Been Privileged to Support

Founded by the the son of a US Navy veteran, Atomic Filters has been proud to support the following Charities that support our veterans and their families.

Atomic Filters has supported Special Operation Warrior Foundation, UDT Seal Foundation and Fold of Honor.

Based on 3451 reviews
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(3375)
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(75)
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Carrier replacement

Price was great, fast delivery. I highly recommend Atomic Filters and will continue to do business with them.

I am very pleased with my filters. They are exactly what I ordered, price was very good and I received them in just a few days. I will order from Atomic Filters again.

Great price

Great price and quick shipping

Used it a couple times in the summer, it seem to work well!!

I love the Merv 16 filter so far so good for the summer months!!!

Great price, fast delivery

Same Lennox kit, at a great price. Why pay maintenance guys a huge markup. Been using Atomic Filters several years now. Very pleased with price. I check around every year and order at Atomic.

Great service!

Ordered up a part and quickly recieved it. Thank you for getting me fixed up.

Great experience

Filters were ordered, shipped and received with ease and accuracy. It was definitely a positive purchasing experience.

Good product with excellent seller service.

Great Customer Service & Excellent Product

Ordered the Carrier compatible air filter and couldn’t be more pleased! Excellent Customer Service prior to ordering which removed any concerns on my behalf re: compatibility, quality, etc., vs. OEM. Product arrived without issue, identical to OEM alternative, couldn’t be happier. Highly recommend Atomic Filters!

Best Filter

This filter has been great for my allergies,low dust and odor in my home. Best to buy the double pack for that great price. Very happy with these filters.

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Heat Pump Air Filter

Found the exact filter I needed on the website. It arrived promptly and was a perfect fit. Thank you, Atomic!

Good price great service

I’ve been ordering these from another supplier for six years. They now do not sell to the public. Atomics price was great so I ordered two sets. When I received my order I noticed one of the cartons was extremely damaged. When I opened up the carton and the filters were crushed and unusable. I called Atomic and spoke with Dave in customer support and he handled everything. After sending him a few photos of the damage, I received my new filters. Excellent customer service. It’s refreshing to deal with a company that cares about their customers and their products. One small suggestion, maybe put a sticker on the cotton saying “do not crush”. I’m sure because cartons with filters are very light they get tossed around and stuff piled on top of them. Actually, the cartons that they are shipped in are pretty thick and strong. Not anyone’s fault just the way it is. Thank you, Atomic

Not a lot to say. The filters are priced well and were exactly what I needed. I will reorder this product from Atomic Filters in 3 months.

Great easy, safe online purchase of quality filter. Well packaged to avoid damage and safe delivery. Easy installation. Great, great and um, great! I'll be back when time to reorder!

Very easy to install

The kit came right away and was very easy to install myself. Each piece fit well and I didn't have to 'fight' to install.

excellent

Salesperson was very helpful......filters arrived on time and in perfect condition.

Exact Replacement Filter

This is an exact replacement for my Carrier air purifier filter. The price was lower than several other vendors. The filter was shipped in a sturdy box and arrived in excellent condition. I am very pleased with this purchase.

Great

Everything was handled exactly as I expected

Very great filter and fast deliver Thant you

Perfect fit

On time delivery and easy to install

Right size, right price!

After scouring Amazon and countless online and brick mortar sites, I finally went direct and found exactly what I was looking for and at the best price. Quality OEM filter and customer care. Will buy again!

Nice service and will order again when needed

Looks like a good filter

I haven't actually used it yet but atleast I looks like it will fit as it's the same size as one of the old ones I took out months ago. I will edit this review once I see how to do compared to the skuttle merv 8 filter.

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