Have successfully used these filters for some time now. However, it is confusing and frustrating that your installing instructions
continue to state the exact opposite of what is required:
"#4" reads "Position the filter media on the plastic filter frame with the aluminum mesh side down", but
since one has already turned the frame upside down to unsnap the latches, then one would place the media filter on the frame with the aluminum mesh UP...then, of course,
when it is returned to right side up (to slide into the blower drawer )...the aluminum mesh side will indeed be on bottom...i.e. down.
How hard can this be to correct such an incorrect and important statement? If you have thousands of incorrect instruction sleeves to use up, then place a separate
correction note inside your shipping box! "What we have here is failure to communicate" (Cool Hand Luke)
Quick delivery, correct priduct
Excellent service, correct product and timely delivery.
Fits perfectly, works as described..